🏥Diagnostic Devices

Expert Assistance for Your Healthcare Technology

We provide comprehensive support to keep your Telth diagnostic devices running at peak performance, ensuring reliable healthcare delivery wherever you operate.

Healthcare professional visiting patient at home

24/7 Availability

Emergency care available anytime, day or night.

ABOUT diagnostic devices

Always By Your Side

When you choose Telth diagnostic devices, you gain more than advanced healthcare technology—you receive ongoing support from a team dedicated to your success. Our support ecosystem ensures your devices operate at peak performance, minimizing downtime and maximizing patient care capabilities.

IOMT

Support Services

Technical Troubleshooting

  • Our experts quickly resolve operational issues through remote diagnostics and guidance, minimizing disruption to your healthcare services.

Maintenance & Calibration

  • Regular servicing ensures continued accuracy and reliability, with scheduled preventive maintenance visits keeping your devices in optimal condition.

Software Updates

  • We seamlessly deploy the latest features and improvements to enhance your device capabilities and maintain security.

User Training

  • Ongoing education for your staff maximizes device utilization through both in-person sessions and digital learning resources.

Support Plans

Choose the level of support that best meets the needs of your healthcare organization.

Essential Support

  • Business hours technical assistance
  • Basic troubleshooting help
  • Online knowledge base access
  • Standard software updates
Most Popular

Enhanced Support

  • 24/7 priority technical support
  • Next-business-day on-site service
  • Biannual preventive maintenance
  • Expedited parts replacement

Premium Support

  • 4-hour on-site emergency response
  • Quarterly preventive maintenance
  • Loaner devices during repairs
  • Staff training sessions

Device Management Portal

Device Dashboard

Monitor the status, usage patterns, and maintenance history of all your devices in one place.

Service Scheduling

Book maintenance visits, request on-site support, or arrange calibration services with a few clicks.

Training Resources

Access on-demand videos, certification courses, and webinars to build staff proficiency.

Supply Management

Order replacement parts and track shipments of essential supplies for uninterrupted operation.

Your Journey Starts Here

Get Started in 3 Steps

1

Consultation

Share your needs via our 5-minute form.

2

Customization

Tailor hardware/software with our engineers.

3

Launch

Train your team and go live.