🏥Clinics/Kisoks

Keeping Your Healthcare Facilities Running Smoothly

Dedicated support services for your Telth clinics and kiosks, ensuring they continue to provide essential healthcare services to your communities without interruption.

Healthcare professional visiting patient at home

24/7 Availability

Emergency care available anytime, day or night.

ABOUT CLINICS/KISOKS

Complete Support Ecosystem

We understand that the reliable operation of your healthcare facilities is critical to the communities you serve. Our comprehensive support system addresses technical, operational, and clinical aspects of your Telth clinics and kiosks.

IOMT

Technical Support

Service
Description

Remote Monitoring

24/7 proactive oversight of your clinic systems, often resolving issues before they affect services

Troubleshooting

Expert assistance for technical challenges with facility equipment, connectivity, or software

Preventive Maintenance

Regular system checks and updates to prevent downtime and ensure optimal performance

Operational Support

Supplies Management

  • Automated inventory tracking and alerts
  • Streamlined ordering process for consumables
  • Emergency supply delivery for critical shortages

Facility Optimization

  • Workflow assessment and improvement recommendations
  • Space utilization analysis and reconfiguration guidance
  • Patient flow optimization to reduce wait times

Staff Guidance

  • On-demand assistance with operational procedures
  • Access to best practices for clinic management
  • Support with patient scheduling and resource allocation

Service Levels

Standard Support

Included with all Telth clinics and kiosks

  • Business hours technical support
  • Remote troubleshooting assistance
  • Access to the online knowledge base
  • Standard software and protocol updates
  • Quarterly preventive maintenance
Most Popular

Premium Support

Enhanced services for locations with high patient volumes:

  • 24/7 priority technical support
  • Faster on-site response times
  • Monthly preventive maintenance
  • Staff training sessions
  • Performance optimization consultations
  • Dedicated support specialist

Clinical Assistance

Protocol Updates

Regular updates to clinical workflows based on latest guidelines.

Case Consultations

Access to specialists for complex patient cases.

Quality Assurance

Regular assessment of clinical outcomes and service quality.

Training Resources

Ongoing education for clinical staff on new procedures.

Facility Management Dashboard

Our comprehensive digital platform helps you:

Monitor Performance

Track patient visits, service utilization, and operation metrics.

Manage Resources

Oversee inventory, staff scheduling, and facility maintenance.

Access Documentation

Find operational manuals, clinical protocols, and training materials.

Request Support

Submit and track support tickets and maintenance requests.

Your Journey Starts Here

Get Started in 3 Steps

1

Consultation

Share your needs via our 5-minute form.

2

Customization

Tailor hardware/software with our engineers.

3

Launch

Train your team and go live.